Refund Policy
Refund & Cancellation Policy
Thank you for supporting our digital products, coaching services, and private community. Because our products are delivered digitally and instantly, we have established the following guidelines regarding refunds and cancellations to keep things fair for everyone.
- Digital Products & Downloads Due to the immediate, downloadable nature of digital assets (guides, templates, and video access), we generally do not offer full refunds once a purchase is completed and the link is delivered. However, we want you to be completely satisfied. If you encounter technical issues with your download, or if you believe there was an error in your order, please reach out to us at **thepassiveincomechannel@gmail.com** within 14 days of purchase. Partial refunds (up to 50%) may be issued on a case-by-case basis at our discretion.
- One-on-One Coaching & Consultations When you book a private session, that time is set aside exclusively for you. * **Rescheduling & Cancellations:** You may reschedule or cancel your session for a full refund up to 24 hours before your scheduled time. * **Late Cancellations & No-Shows:** Cancellations made less than 24 hours before the session, or failing to show up to the call, are not eligible for a refund.
- Subscriptions & Private Communities (Discord/WhatsApp Groups) * **Cancellations:** You can cancel your monthly subscription at any time through your account portal. * **Access:** Upon cancellation, you will retain full access to the private community groups until the end of your current billing period. * **Refunds:** We do not offer partial or prorated refunds for mid-cycle cancellations.
- How to Contact Us If you have any questions, tech issues, or need to request assistance, please email us directly at **thepassiveincomechannel@gmail.com**. Please include your order number and the email address associated with your purchase so we can help you as quickly as possible.